1. AC Question's Avatar
    About a month ago, my the Google cards stopped loading. All I get is a "Failed to load cards" error message. My applications still notify me when I have new cards available (I.e. weather widget will notify me that I have new cards). The widget works, but when I click on the notification to see the cards, I get the above error message.

    Anyone having a similar issue? Know how to fix it?

    I know that Google is discontinuing the Google Now Launcher, but I thought that would just mean that it wouldn't get any updates.
    03-14-2017 06:12 AM
  2. matmath's Avatar
    You have to clean Google app data.
    1 - Settings » Apps. » "Google app"
    2 - Open its App info page.
    3 - On Storage » Clear Cache.
    4 - Then click on Manage Space.
    5 - Click on the Clear All Data button.
    Reboot.
    03-27-2017 04:54 PM
  3. Buster Thomas's Avatar
    You don't have to Clear All Data, as that option seems to clear the launch data as well, which is Home Screen layout according to the info on that page. I just cleared the Google Search Data, the top option on my Nexus 5X, and that solved the problem. I had this problem when I updated the phone to the May 2017 security patch.
    Mark Lake likes this.
    05-05-2017 07:46 PM
  4. Gavin Alexander's Avatar
    You don't have to Clear All Data, as that option seems to clear the launch data as well, which is Home Screen layout according to the info on that page. I just cleared the Google Search Data, the top option on my Nexus 5X, and that solved the problem. I had this problem when I updated the phone to the May 2017 security patch.
    Thank you, this worked perfectly! Mine also stopped during the first part of May however I no longer receive security patches.
    Mark Lake likes this.
    05-06-2017 03:42 AM
  5. mobin hunxai's Avatar
    You don't have to Clear All Data, as that option seems to clear the launch data as well, which is Home Screen layout according to the info on that page. I just cleared the Google Search Data, the top option on my Nexus 5X, and that solved the problem. I had this problem when I updated the phone to the May 2017 security patch.
    05-06-2017 09:59 AM
  6. mobin hunxai's Avatar
    Where can I find the Google search data?
    05-06-2017 10:00 AM
  7. PhilipC#AC's Avatar
    Where can I find the Google search data?
    "Clear Google Search Data" is hidden under Settings > Apps > Google App > Storage > Manage Space.
    Mark Lake likes this.
    05-06-2017 01:10 PM
  8. chronophilos's Avatar
    Warning! I tried clearing the Google search bit. It worked in that it fixed the cards issue, but I lost the Google Assistant and I can't get it back.
    05-06-2017 03:10 PM
  9. TJ DFC Adams's Avatar
    Mine is having trouble loading only after I cleared​ my search history. I've tried restarting my phone and just about everything else I normally do when these types of things happen. Any suggestions would help. Thanks in advance.
    05-06-2017 10:29 PM
  10. Malaki420's Avatar
    About a month ago, my the Google cards stopped loading. All I get is a "Failed to load cards" error message. My applications still notify me when I have new cards available (I.e. weather widget will notify me that I have new cards). The widget works, but when I click on the notification to see the cards, I get the above error message.

    Anyone having a similar issue? Know how to fix it?

    I know that Google is discontinuing the Google Now Launcher, but I thought that would just mean that it wouldn't get any updates.
    06-09-2017 10:54 AM
  11. Malaki420's Avatar
    I have been getting the exactly like same message*Failed to load Cards". But also I have been unable to use Google Voice commands to search for things or just simply type in a question for google isn't working at all. I just updated the App about 10 min ago. Today is Friday, June 9th, 2017 @ 10:59 am CST.
    06-09-2017 10:58 AM
  12. Tex_Norseman's Avatar
    Same issue here, so far clearing the settings works temporarily but I get failed to load cards again soon after.
    06-09-2017 11:24 AM

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