[AC Question]

About a month ago, my the Google cards stopped loading. All I get is a "Failed to load cards" error message. My applications still notify me when I have new cards available (I.e. weather widget will notify me that I have new cards). The widget works, but when I click on the notification to see the cards, I get the above error message.

Anyone having a similar issue? Know how to fix it?

I know that Google is discontinuing the Google Now Launcher, but I thought that would just mean that it wouldn't get any updates.

[matmath]

You have to clean Google app data.
1 - Settings » Apps. » "Google app"
2 - Open its App info page.
3 - On Storage » Clear Cache.
4 - Then click on Manage Space.
5 - Click on the Clear All Data button.
Reboot.

[Buster Thomas]

You don't have to Clear All Data, as that option seems to clear the launch data as well, which is Home Screen layout according to the info on that page. I just cleared the Google Search Data, the top option on my Nexus 5X, and that solved the problem. I had this problem when I updated the phone to the May 2017 security patch.

[Gavin Alexander]

You don't have to Clear All Data, as that option seems to clear the launch data as well, which is Home Screen layout according to the info on that page. I just cleared the Google Search Data, the top option on my Nexus 5X, and that solved the problem. I had this problem when I updated the phone to the May 2017 security patch.

Thank you, this worked perfectly! Mine also stopped during the first part of May however I no longer receive security patches.

[mobin hunxai]

You don't have to Clear All Data, as that option seems to clear the launch data as well, which is Home Screen layout according to the info on that page. I just cleared the Google Search Data, the top option on my Nexus 5X, and that solved the problem. I had this problem when I updated the phone to the May 2017 security patch.

[mobin hunxai]

Where can I find the Google search data?

[PhilipC#AC]

Where can I find the Google search data?

"Clear Google Search Data" is hidden under Settings > Apps > Google App > Storage > Manage Space.

[chronophilos]

Warning! I tried clearing the Google search bit. It worked in that it fixed the cards issue, but I lost the Google Assistant and I can't get it back.

[TJ DFC Adams]

Mine is having trouble loading only after I cleared​ my search history. I've tried restarting my phone and just about everything else I normally do when these types of things happen. Any suggestions would help. Thanks in advance.

[Malaki420]

About a month ago, my the Google cards stopped loading. All I get is a "Failed to load cards" error message. My applications still notify me when I have new cards available (I.e. weather widget will notify me that I have new cards). The widget works, but when I click on the notification to see the cards, I get the above error message.

Anyone having a similar issue? Know how to fix it?

I know that Google is discontinuing the Google Now Launcher, but I thought that would just mean that it wouldn't get any updates.

[Malaki420]

I have been getting the exactly like same message*Failed to load Cards". But also I have been unable to use Google Voice commands to search for things or just simply type in a question for google isn't working at all. I just updated the App about 10 min ago. Today is Friday, June 9th, 2017 @ 10:59 am CST.

[Tex_Norseman]

Same issue here, so far clearing the settings works temporarily but I get failed to load cards again soon after.