1. Blaccko's Avatar
    Hi,

    I installed AirDroid on my Mac and my Galaxy S7. Since then, my S7 display stays on all the time. I have to manually press the "lock" button on ths side of my phone to shut down the screen. Even then, whenever I get a notification, the display switch on again and doesn't go back to its black state.

    I tried to shutdown AirDroid on my phone, but it doesn't work. The display of my S7 stays active. I also checked in AirDroid settings and the setting "Keep screens on" is disabled.

    Is there a way to make my S7 screen behave like it used to be (shut down after 30 seconds of inactivity)?

    Thanks,

    Blaccko
    03-14-2017 10:14 AM
  2. B. Diddy's Avatar
    Is this only when the phone is connected and charging, or even when unplugged?
    03-14-2017 01:27 PM
  3. Blaccko's Avatar
    Hi,

    It's all the time, even when the phone is unplugged.

    Thanks,

    Blaccko
    03-15-2017 03:05 PM
  4. B. Diddy's Avatar
    Does AirDroid show up in the Settings>Security>Device Administrators​ menu? If so, see what happens if you uncheck it.
    03-15-2017 03:56 PM
  5. Blaccko's Avatar
    Hi,

    Thanks for your help. I do see AirDroid in Settings/Security/Device Administrators. However, AirDroid is already uncheck (disabled). I did try to enable AirDroid, but it stays the same...

    Then, I put it back to disabled, but, again, the screen stays on forever.

    Thanks again,

    Blaccko
    03-16-2017 08:38 AM
  6. B. Diddy's Avatar
    Try emailing the developer about this: support@airdroid.com
    03-16-2017 05:15 PM
  7. Blaccko's Avatar
    Thanks, I'll do that!

    Blaccko
    03-17-2017 09:46 AM

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