03-15-2017 03:49 PM
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  1. AC Question's Avatar
    AC Question
    Dear Sir/Madam

    My phone is 2 years old now, but was running extremely well until last week...

    Now my phone battery is used normally from 100%, but then instantly drops to 1% when it reaches any value between 60-90% (from experience).

    I would like to understand why this is happening and how to fix this issue.

    To further my point, on one occasion when it dropped, i looked at the total battery use, and where it was use, and it only totaled to 23%. Also, when plugged into chargers it charges to 100% in approximately 5-10 minutes, which is extremely abnormal.

    Regards

    Dilan Sheth
    03-15-2017 03:32 PM
  2. belodion's Avatar
    belodion
    Q&A Team
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    It could simply be that the battery needs replacing.
    03-15-2017 03:49 PM
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