03-20-2017 04:25 PM
tools Reply
  1. AC Question's Avatar
    AC Question
    and i am unable to log off the call . my pphone is the nexus 6p
    03-20-2017 02:18 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    When you're on a call and put the phone to your face, the screen goes blank - it's supposed to. When you take it away from your face it's supposed to come back - but that might take a second or two. If it doesn't, the proximity detector is probably bad. You can still tap the power button (don't hold it down) to get the screen back.
    03-20-2017 02:37 PM
  3. hallux's Avatar
    hallux
    Q&A Team
    If you have a screen protector, make sure it has a cutout included in the one for the top speaker to have it not cover the proximity sensor. This additional "blip" is on the bottom right of that cutout.
    03-20-2017 04:25 PM
« googleplay has stopped working on my trio pad | How is my phone already broken after a week from purchase? »

Similar Threads

  1. how do i get the screen mirror function back on my S7 after the new update
    By AC Question in forum Samsung Galaxy S7 edge
    Replies: 4
    Last Post: 05-17-2017, 05:02 AM
  2. Home screen font
    By tkavan in forum Samsung Galaxy S7
    Replies: 9
    Last Post: 03-21-2017, 02:00 PM
  3. Why can people only hear me if I use speaker phone during calls?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-20-2017, 02:09 PM
  4. can lcd screen from galaxy s6 work for galaxy s7
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-20-2017, 01:22 PM
  5. how do i get the screen mirror function back on my S7 after the new update
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 03-20-2017, 11:43 AM
LINK TO POST COPIED TO CLIPBOARD