screen goes blank during a call

[AC Question]

and i am unable to log off the call . my pphone is the nexus 6p

 

[Rukbat]

When you're on a call and put the phone to your face, the screen goes blank - it's supposed to. When you take it away from your face it's supposed to come back - but that might take a second or two. If it doesn't, the proximity detector is probably bad. You can still tap the power button (don't hold it down) to get the screen back.

 

[hallux]

If you have a screen protector, make sure it has a cutout included in the one for the top speaker to have it not cover the proximity sensor. This additional "blip" is on the bottom right of that cutout.