1. AC Question's Avatar
    i wanted to change my phones keyboard (samsung galaxy s7) so i changed it to the bitmoji keyboard but my phone kept telling me the app wasnt responding so i restarted my phone but now i cant unlock my phone. does anybody know how i could possibly unlock my phone?
    03-21-2017 10:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you mean that when the password lock screen comes up, no keyboard opens?
    03-22-2017 03:06 AM
  3. Juliette G's Avatar
    I encounter the same issue, but I did not try to change the keyboard ! At some point, my phone (S7) just crashed, and it now ask me to enter my password to unlock my phone without displaying the keyboard.
    On the lock screen, when clicking on the lock button in the middle and switching, the new screen with empty row and "Your device was restarted and need to be unlocked using your password [...]" display, but normally it moves up to display the keyboard. It is just staying at the bottom of the screen, and casually crashing every 10 minutes.

    Did someone encounter this problem ?

    Have a good day anyway.
    04-23-2017 08:05 PM

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