03-24-2017 12:34 PM
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  1. AC Question's Avatar
    AC Question
    i was using my knox app regularly in note 3 samsung .
    since 2days when i click knox , its not opening , even it not showing the password tying part
    once i switch off and on the phone and tried again , suddenly it showed know locked , then again same situation happens
    can anyone help
    thnx
    03-24-2017 11:11 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! When you say you switched the phone off and on again, do you mean that you did a reboot?

    Try also wiping the cache partition: https://support.t-mobile.com/docs/DOC-27708
    03-24-2017 12:34 PM
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