1. AC Question's Avatar
    When I try and make a call the screen goes black. The call does go through.
    Only way to stop call is to hold down power button.
    Have tried safe mode and factory reset, no luck.
    03-25-2017 10:37 AM
  2. hallux's Avatar
    Do you have a screen protector on the phone? Some did not have the cutout for the proximity sensor, so when on a call it will turn the screen off..
    03-25-2017 12:12 PM

Similar Threads

  1. How do I get my Samsung Galaxy Light Phone OUT of "SAFE MODE"?
    By AC Question in forum Samsung Galaxy S7 edge
    Replies: 7
    Last Post: 03-31-2017, 05:17 PM
  2. my phone is samsung galaxy alpha.
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-25-2017, 11:12 AM
  3. everything on my screen is backwards. how can I fix this?
    By Jdalton1111 in forum Samsung Galaxy S7 edge
    Replies: 4
    Last Post: 03-25-2017, 10:35 AM
  4. Replies: 1
    Last Post: 03-25-2017, 10:30 AM
  5. My oneplus 2 tells me I have 40 gig of photos wich I dont see.
    By shimi7700555 in forum Ask a Question
    Replies: 0
    Last Post: 03-25-2017, 10:09 AM
LINK TO POST COPIED TO CLIPBOARD