1. AC Question's Avatar
    My phone was working fine then turned off and wouldn't turn on.
    I completely charged it and wiped the cache and it was working for 10 mins. then turned off again.
    Every time it turns off, the only way to turn it back on is to remove the battery and long press the power and volume button.
    It will only turn on in safe mode.
    Once in safe mode it stays on for about 2 min. before stating that the LG system server is not working.
    This has been going on for about 12 hrs now.
    The phone is still relatively new- a replacement from Jan.
    I really don't want to do a factory reset.
    Any assistance you can provide is greatly appreciated!
    03-27-2017 01:56 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you do a factory reset with the hardware keys? https://support.t-mobile.com/docs/DOC-30136
    03-27-2017 04:32 PM
  3. Bay_Area's Avatar
    @B. Diddy- Thank you and yes, I am able to do a factory reset
    03-27-2017 06:08 PM
  4. B. Diddy's Avatar
    If this is happening on Safe Mode, there may not be much else you can do besides a factory reset. And if this is a problem with the firmware or hardware, then the factory reset probably won't fix it. Is the phone under warranty?
    03-27-2017 07:04 PM
  5. Bay_Area's Avatar
    @B. Diddy I am not sure, it is a replacement.
    03-27-2017 10:52 PM
  6. B. Diddy's Avatar
    When did you get the replacement? You can always contact LG and ask them if the device is under warranty.
    03-29-2017 04:08 PM

Similar Threads

  1. Whining sound when I plug in my aux cord in my car
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-27-2017, 04:53 PM
  2. Replies: 1
    Last Post: 03-27-2017, 04:52 PM
  3. all my contacts does not load from iphone 7s plus
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-27-2017, 04:36 PM
  4. Why does my s7 need me to use a pattern to turn it off ???
    By AC Question in forum Samsung Galaxy S7
    Replies: 1
    Last Post: 03-27-2017, 06:31 AM
  5. Why can't my mega make or take calls or taxts
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 03-27-2017, 06:23 AM
LINK TO POST COPIED TO CLIPBOARD