[AC Question]

I don't know any more to say. I'm not very computer savvy. It just won't let me open some apps.
Thank you,
Ruby Milke

[Ruby milke]

So, when do we get a reply?
I thought it would be instant. I know nothing about your app. Just need help. Thank you,
Ruby milke

[Tim1954]

Seems you may be off line. If you swipe down the quick settings menu (from top of screen) you will see mobile data. Be sure it's toggled ON.
If you want to use WiFi, be sure it's on and connected. Pulling down the same menu you will see the WiFi icon, make sure it's on.
Essentially you have to be connected to the internet either via mobile data (sim card, network required and it could cost you money), or you can use a WiFi router which should cost you nothing... But you do need at least one.