1. AC Question's Avatar
    After the Android 7.0 update, my Galaxy s7 edge doesn't automatically backup photos anymore.
    In the Google Photos app I choose auto-backup and it worked flawlessly before. Setup to only work on Wifi.

    Now it stoppet backing up any photos.
    Is this a known bug? Turning off and on the auto backup doesn't work.
    03-30-2017 06:06 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you tried a cache clear for the Photos app?
    03-30-2017 10:16 AM
  3. smvim's Avatar
    Is your S7 Edge still getting stable WiFi connectivity after the system upgrade? I'd confirm you're still getting a solid connection to your WiFi network -- temporarily disable Mobile data and use a browser or any app that needs a online access, or check in your phone's Settings >> Wi-Fi.
    03-30-2017 10:57 AM
  4. JamieMoeller's Avatar
    I just made an account. I'm OP

    When I turned off mobile data and headed into Google Photos app, I saw it was backing up the videos and pictures.

    Not sure if it is the fact that I turned mobile signal off, or that I opened the app. Will test it a little, thanks for your suggestions
    04-02-2017 04:36 AM

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