1. lex27's Avatar
    August 14 2017, i am watching youtube channel in my samsung tablet when suddenly a warning sign saying "unfortunately the android has stopped working" then my tablet freeze i cant turn it off or restart to clear my caches. PLEASE HELP!!!!!!!
    04-13-2017 11:47 PM
  2. mhinc's Avatar
    August 14 2017, i am watching youtube channel in my samsung tablet when suddenly a warning sign saying "unfortunately the android has stopped working" then my tablet freeze i cant turn it off or restart to clear my caches. PLEASE HELP!!!!!!!
    Pressing and holding power won't turn it off?
    If not I would let the battery DIE, charge it and then try to clear cache.
    BUT, if this continues, is it under warranty? If so I would contact samsung
    04-14-2017 12:26 AM
  3. SpookDroid's Avatar
    Have you tried holding the power button for more 10 seconds? What about home and power at the same time? Or just let the battery run itself down?
    04-14-2017 01:07 AM

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