1. AC Question's Avatar
    I use the one hand operation on my phone, it all of a sudden shrunk itself beyond the allowed limit, now, after I hold the power button, won't register my fingers trying to turn off the device or even attempt at changing the size or blowing it up to full screen.
    04-14-2017 03:39 AM
  2. SpookDroid's Avatar
    Do you have a button shortcut to activate the one-handed operation? Have you tried using that (like triple-tap the home button)? What about turning the device off by long-pressing the power button? Does it turn off? Does it boot up in one-handed mode again?
    04-14-2017 03:44 AM
  3. Deeve The Demon's Avatar
    Do you have a button shortcut to activate the one-handed operation? Have you tried using that (like triple-tap the home button)? What about turning the device off by long-pressing the power button? Does it turn off? Does it boot up in one-handed mode again?
    I do, it's the triple-tap home button, but it doesn't work. I long-pressed the power button and got it to turn off, but it opens up in the really small one-hand mode again.
    04-14-2017 09:31 AM
  4. SpookDroid's Avatar
    How about booting up in Safe Mode?
    04-14-2017 10:55 PM
  5. Deeve The Demon's Avatar
    I don't know how to do that.
    04-15-2017 11:39 AM
  6. SpookDroid's Avatar
    It depends on the exact model that you're using, but here's how it works on the S7 line (maybe it is the same for yours if you're not using an S7).
    https://support.t-mobile.com/docs/DOC-28008
    04-16-2017 09:06 PM
  7. Deeve The Demon's Avatar
    It depends on the exact model that you're using, but here's how it works on the S7 line (maybe it is the same for yours if you're not using an S7).
    https://support.t-mobile.com/docs/DOC-28008

    I tried booting up in safe mode, but it's still the shrunken thing it was before, just with a little "safe mode" logo at the bottom corner of it. It's so small and won't register my touch, and the triple touch home button this doesn't seem to help.
    04-21-2017 02:08 PM

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