1. Daniel Morgansson's Avatar
    I'm trying to start up a new phone... But when i get to the "Restore apps from"-step of the start-up process, my old device isn't showing up in the list. Two other phones are though, but they are really old ones.

    I'm trying to start up a new Moto Z, and my last phone was also a Moto Z (cracked screen, bought a new one), but it still doesn't show up. What the h**l is wrong?

    I can even see the backup in my Google Drive... still nothing.

    Any tips?
    04-16-2017 04:21 AM
  2. Lodingi's Avatar
    Good morning. Was the old Moto Z set up to automatically back up to Google? Here's a good tutorial on this subject. Let me know if this works. How to restore your apps and settings to a new Android phone | Android Central
    04-16-2017 05:16 AM
  3. Daniel Morgansson's Avatar
    Morning!

    Thanks for your reply.

    Yep, that's been done from the start on all my previous phones, including the old Moto Z. I can even see the backup in Google Drive.

    I can't restore apps and data from my Moto Z to a new Moto Z-2017-04-15-20.15.07.jpg

    But it still doesn't show up when i start-up the new Moto Z.

    I can't restore apps and data from my Moto Z to a new Moto Z-2017-04-15-21.57.48.jpg
    04-16-2017 06:59 AM

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