1. AC Question's Avatar
    I have a Samsung galaxy a3 2016 and the battery percentage is going down instead of up while charging. I tried different cables and charging with a laptop. What do I do?
    04-16-2017 08:03 AM
  2. jasonandrews25788's Avatar
    most probably it's because of a Swollen Battery.
    04-16-2017 07:31 PM
  3. Morty2264's Avatar
    Welcome to the forums! Is the phone quite hot in your hands while it's charging and going down in percentage? When did this start happening? How long have you had the phone? If it's very hot, unplug it and shut it off; and bring it to your local carrier or to where you purchased it and try to get a replacement. Please keep us updated!
    04-16-2017 08:17 PM

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