1. AC Question's Avatar
    Today my S6 Edge started displaying in the status bar the extra call volume icon. It's on the right upper hand in the notification tray. The icon is a phone receiver with sound coming out of it. The icon only goes away when I switch to flight mode. I went into app manager and tried to force shutdown everything remotely similar to phone or volume. I restarted a few times to no avail. The thing is just stuck there. I can't find a specific app that this icon belongs to. It's not the badge push service either, I tried forcing that off. I can't even find this problem on the internet! Does anyone at least know what this is?
    04-20-2017 05:03 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That sounds more like the wi-fi calling icon. Is it the leftmost one in this image?

    S6 Edge extra call volume icon won't go away-ee_wifi_calling_release_date_1.jpg
    04-20-2017 05:26 PM
  3. ai_83's Avatar
    Welcome to Android Central! That sounds more like the wi-fi calling icon. Is it the leftmost one in this image?

    Click image for larger version. 

Name:	EE_WiFi_Calling_release_date_1.jpg 
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    Thanks!
    No, actually my wi-fi calling looks different from the icon you're showing. The icon I described is the one in this image (without the outer circle though) http://visihow.com/images/c/c4/S4_Call_Settings_01m.png
    04-21-2017 02:49 AM
  4. B. Diddy's Avatar
    So you're seeing that icon, but in the status bar? Some phones do use an icon like that to indicate wi-fi calling -- it might depend on your carrier. For example, my wife's Note5 on T-Mobile uses an icon more like the one you showed.

    Anyway, it should be fairly easy to test -- turn off wi-fi calling, and see if that icon goes away.
    04-21-2017 10:19 AM
  5. ai_83's Avatar
    My wi-fi calling isn't on. I tried turning it on and off without result. I also tried force stopping wi-fi direct from app manager, to no avail.
    What should I try next?
    04-21-2017 11:25 AM
  6. B. Diddy's Avatar
    You mentioned that the icon is in the status bar, but the image you shared only shows it in the call screen. Could you post a screenshot showing the icon in the status bar? http://forums.androidcentral.com/gen...d-central.html
    04-21-2017 01:03 PM
  7. ai_83's Avatar
    Yep, here it is
    S6 Edge extra call volume icon won't go away-icon.jpg
    Also the tiny icon on zoom and the wifi calling icon so you can see the difference.
    S6 Edge extra call volume icon won't go away-icon-zoon.jpg
    S6 Edge extra call volume icon won't go away-wifi.jpg
    04-21-2017 01:17 PM
  8. B. Diddy's Avatar
    Hmm, not sure what that is. Let me ask around.
    04-21-2017 05:30 PM
  9. ai_83's Avatar
    Thanks a lot, that would be great help. I've searched a lot and came up empty handed. Besides it seemingly being the extra call volume, I've no idea why did it pop up there and how to get rid of it.
    04-21-2017 05:33 PM
  10. B. Diddy's Avatar
    What happens when you tap that icon on the contact page (in that previous image you linked to)?
    04-21-2017 05:33 PM
  11. ai_83's Avatar
    I can only click the big icon on the screen during calls. Nothing happens to the tiny icon in the status bar. I tried already
    04-21-2017 05:35 PM
  12. ai_83's Avatar
    The icon in the status bar only disappears when I switch to flight mode. The plane icon shows up instead. So I'm not sure if the receiver icon disappears because the status changes or because there's a bug that moves it out of the tray to make room for the plane icon.
    04-21-2017 05:39 PM
  13. Kevin OQuinn's Avatar
    Do you have any headsets and/or bluetooth speakers connected?

    Airplane (flight) Mode turns off all the radios, so the icon going away tells me that it's related to something that is connected to the phone. Maybe. Possibly. :P
    04-21-2017 06:22 PM
  14. ai_83's Avatar
    Nothing connected, wired or wireless. I didn't have anything connected when it appeared either.
    04-21-2017 06:25 PM
  15. B. Diddy's Avatar
    Which carrier are you on? I wonder if it's an HD Voice icon.
    04-21-2017 06:30 PM
  16. ai_83's Avatar
    Orange, in Europe, with monthly subscription and 4G.
    04-21-2017 06:36 PM
  17. B. Diddy's Avatar
    Hmm, can't find any specific info about the HD Voice icon on Orange phones. Try going to Settings>Mobile Networks, and look for an option for HD Voice, VoLTE, Advanced Calling, or Enhanced 4G (which are all essentially the same thing). Turn it off temporarily, and see if the icon goes away in the status bar.
    Reyskate likes this.
    04-21-2017 08:54 PM
  18. ai_83's Avatar
    Bingo! Thanks a lot! In mobile networks there's a 4G call option that I didn't activate but was on. Must've been pushed by my mobile network. They could've at least announced it.
    B. Diddy likes this.
    04-21-2017 09:04 PM
  19. Reyskate's Avatar
    Finally,after struggling with this **** website,posting my question twice and the question being not posted,I have found my answer,thanks
    12-24-2017 06:56 AM
  20. belodion's Avatar
    Finally,after struggling with this **** website,posting my question twice and the question being not posted,I have found my answer,thanks
    Welcome.

    What is the answer? Others may benefit from it.
    12-24-2017 07:30 AM
  21. Reyskate's Avatar
    Welcome.

    What is the answer? Others may benefit from it.
    Settings>Mobile Networks>4G CALL it turned on by itself .-.
    belodion likes this.
    12-24-2017 07:32 AM

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