1. AC Question's Avatar
    Hi,

    I have a HTC One M9 which updated to 7.0 a couple of days ago.

    Since then the GMAIL app has refused to work I've tried everthing.

    I've done the cache wipe, made no difference.

    I have managed to clear the App somehow so now when I click on it it says 'New to Gmail"?

    But I can't add my gmail address, if I click on google nothing happens.

    I can't remove my google account from the phone, go to the account, select remove account... nothing happens.

    What do I try next? Thanks
    04-21-2017 12:47 AM
  2. mhinc's Avatar
    Hi,

    I have a HTC One M9 which updated to 7.0 a couple of days ago.

    Since then the GMAIL app has refused to work I've tried everthing.

    I've done the cache wipe, made no difference.

    I have managed to clear the App somehow so now when I click on it it says 'New to Gmail"?

    But I can't add my gmail address, if I click on google nothing happens.

    I can't remove my google account from the phone, go to the account, select remove account... nothing happens.

    What do I try next? Thanks

    This may be one of those really annoying things, that nothing but a Factory reset can clear up after an upgrade.
    Unfortunetely Google is so integrated, gmail is not just like any other app. This may be the only possibility
    04-21-2017 01:56 AM

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