1. AC Question's Avatar
    Hi everyone I hope someone solve my problem
    Well I forgot my password and I want to hard reset my O+ venti 4g to clear all datas however when I press the volume down and power button the factory kit test shows up. I dont know what to do I already search how to hard reset on O+ however it did not work. Please if someone there know an answer please help me . Thqnk you very much.
    04-21-2017 07:13 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! See if this video helps, although it's for a different O+ model (and there's also no voice instructions -- you'll have to look closely at the person's fingers to see which buttons are being pressed.

    04-21-2017 07:01 PM
  3. Arel Aj's Avatar
    Hello i just want to share my problem for you to help me.
    My auntie's O+ Venti account locked after doing hard reset.
    Could you please teach me how to bypass gmail account because
    she had forgotten her gmail account.
    06-14-2017 11:02 AM
  4. belodion's Avatar
    Hello i just want to share my problem for you to help me.
    My auntie's O+ Venti account locked after doing hard reset.
    Could you please teach me how to bypass gmail account because
    she had forgotten her gmail account.
    Welcome.

    She may be able to regain the use of her account via Android Device Manager.
    06-14-2017 12:41 PM

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