1. AC Question's Avatar
    hi,
    I just had a reset factory for my samsung j5 2016, but it cannot find the lost pictures.
    I used jhosoft app to recover the pictures.
    04-22-2017 01:39 AM
  2. mhinc's Avatar
    hi,
    I just had a reset factory for my samsung j5 2016, but it cannot find the lost pictures.
    I used jhosoft app to recover the pictures.
    If you did a factory reset, there is no way you will be able to recover anything that was on the device storage using any app.
    04-22-2017 02:58 AM

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