1. AC Question's Avatar
    Hi,

    I have had my A5 for quite some time and have never had any problems with it. Recently though I find that I can no longer save an email (or anything else) to PDF. I used to be able to save an email to PDF then upload it to my Google Drive by simple using my phone.

    I don't know what has changed, but when I click Print, the screen that allows me to Save as PDF pops up (like it should), but disappears almost immediately.

    I have tried various apps that should allow me to print to PDF, but none of them works. How can I restore the functionality that will allow me to select Print then save as PDF again?

    Many thanks
    04-23-2017 02:46 AM
  2. anon(10206413)'s Avatar
    This is an image of the screen that should appear, but disappears after one or two seconds:

    Can someone please help me with a print issue?-save-pdf.png
    04-23-2017 02:52 AM
  3. anon(10206413)'s Avatar
    I have borrowed a friends phone in order to take screen shots of what should happen when I want to save to PDF and upload to my Google Drive. I was also trying to compare his settings with mine, but there are so many places to check that I don't know where to begin really. I checked the obvious ones, but I can't see anything out of the ordinary.

    This album of screenshots from my friends phone shows what should happen -

    Samsung Print - Album on Imgur

    And this is the situation on my phone (note the descriptions under each image) -

    Failed Print - Album on Imgur
    04-23-2017 03:40 AM

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