1. AC Question's Avatar
    it's said in the box, shown in the settings of the phone and even in the file manager that my phone has 16gb rom of internal storage. But the problem is every time i reach the half of my internal storage it says "insufficient memory". When the free space was only at 7.95gb i can't install apps and put any music, movies or any kinds of file. It's like i only have an 8gb internal memory. I already tried factory reset but nothing happens.
    04-23-2017 03:12 AM
  2. dpham00's Avatar
    That doesn't include os which takes up subs space. With that said, 8gb seems a little low. I would contact the manufacturer
    Storage Probem likes this.
    04-23-2017 03:14 AM
  3. Storage Probem's Avatar
    That doesn't include os which takes up subs space. With that said, 8gb seems a little low. I would contact the manufacturer
    what do you mean by subs space?. when i get the phone the free storage was already 12gb out of 16gb which means that the os already takes place. I have 7.95 AVAILABLE space but i can't use it in any way how come it is available?
    04-23-2017 03:25 AM
  4. belodion's Avatar
    Welcome as a new member.
    dpham00 probably simply meant 'some' space.
    What phone is this?
    04-23-2017 05:22 AM
  5. Matty's Avatar
    Unfortunately today, when manufactures state the capacity is 16GB they advertise a GB as exactly 1,000,000,000 bytes.

    A true GB has 1,073,741,824 bytes. This is equal to 1024^3. So In the 16GB case,
    16,000,000,000 / 1024 / 1024 / 1024 = around 14.9 GB of actual space.

    Then the OS + all the stock apps take up around 5GB (more / less) depending on device. Which means the actual buyer only has access to around 10GB or less of space

    Regarding your ability to not access the 'rest' of the store space. Did you purchase this device from a reliable source? Sometime you can buy flashdrives that indicated 2TB in size but they only hold 16. Normally from China.

    All I can think of, is that your phone only really has 8GB. Since you reformatted and still got the same error. If the device came from a reliable source, I would take it in for repair and try claim the warranty (if you have)

    Hope this helps
    04-23-2017 05:42 AM
  6. Storage Probem's Avatar
    Welcome as a new member.
    dpham00 probably simply meant 'some' space.
    What phone is this?
    Brand Name w&o

    Model w3

    CPU Outa-Core 1.5GHZ

    OS Andriod 6.0

    Memory RAM 2GB+ROM 16GB

    Screen 5.5IPS HD Display 720*1280

    Dimension 156*77*7.1mm

    Camera Front5.0MP+Back13.0MP

    Battery 3100mAh

    Type Dual sim card dual standbu
    04-23-2017 05:47 AM
  7. Storage Probem's Avatar
    Unfortunately today, when manufactures state the capacity is 16GB they advertise a GB as exactly 1,000,000,000 bytes.

    A true GB has 1,073,741,824 bytes. This is equal to 1024^3. So In the 16GB case,
    16,000,000,000 / 1024 / 1024 / 1024 = around 14.9 GB of actual space.

    Then the OS + all the stock apps take up around 5GB (more / less) depending on device. Which means the actual buyer only has access to around 10GB or less of space

    Regarding your ability to not access the 'rest' of the store space. Did you purchase this device from a reliable source? Sometime you can buy flashdrives that indicated 2TB in size but they only hold 16. Normally from China.

    All I can think of, is that your phone only really has 8GB. Since you reformatted and still got the same error. If the device came from a reliable source, I would take it in for repair and try claim the warranty (if you have)

    Hope this helps
    I bought it from a delivery site that's why i think i can't contact the manufacturer directly
    04-23-2017 05:50 AM
  8. B. Diddy's Avatar
    It's very common for the available storage for a 16 GB device to be closer to 8-10 GB, depending on how much bloatware is preinstalled. The OS usually takes up about 3-4 GB. This is how all devices report their specs -- and yes, even iPhones do this (although without the bloatware).
    05-10-2017 06:06 PM

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