04-24-2017 03:09 PM
tools Reply
  1. AC Question's Avatar
    AC Question
    Hi,
    I have a samsung phone (I think s1) and the screen is broken.
    I need to backup the contacts from this phone.
    When Im trying to connect it to pc I dont find a folder with the contacts.
    Kies dont recognize the phone..
    How can I backup the contacts?
    Thanks!
    04-23-2017 10:07 AM
  2. B. Diddy's Avatar
    B. Diddy
    Welcome to Android Central! If the contacts are saved to the local Phone account only, then they're in an SQLite database in a protected system directory, so you can't access them easily. Since Kies doesn't recognize the phone, your best bet is probably to get the screen replaced. On the off chance that you saved your contacts to the Google account, go to contacts.google.com on your desktop browser -- do you see them there?

    In the future, I would strongly recommend saving your contacts to your Google account, since they automatically sync to the cloud, and can be accessed from any device that's logged into your Google account.
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! If the contacts are saved to the local Phone account only, then they're in an SQLite database in a protected system directory, so you can't access them easily. Since Kies doesn't recognize the phone, your best bet is probably to get the screen replaced. On the off chance that you saved your contacts to the Google account, go to contacts.google.com on your desktop browser -- do you see them there?

    In the future, I would strongly recommend saving your contacts to your Google account, since they automatically sync to the cloud, and can be accessed from any device that's logged into your Google account.
    04-24-2017 03:09 PM
« having trouble making payment thru paypal on android phone. got message | Help! Noone Can Hear Me When I Call... Even when I Do It still doesn't work 😢 »

Similar Threads

  1. Samsung Calendar Notifications Keep Screen On Post-Nougat
    By bassoprofundo in forum Samsung Galaxy Note 5
    Replies: 49
    Last Post: 06-23-2017, 07:29 PM
  2. Change Background in Conversation Screen
    By lax4545 in forum Samsung Galaxy S7
    Replies: 5
    Last Post: 05-04-2017, 12:47 AM
  3. I just deleted about 600+ contacts and now get "Sync: Too Many Contacts Deleted" notifications
    By thomasbihn in forum Ask a Question
    Replies: 1
    Last Post: 04-26-2017, 12:22 PM
  4. black screen with blinking blue light have tried the poerr button and volume button. Doesn't fix
    By AC Question in forum Samsung Galaxy S6
    Replies: 1
    Last Post: 04-23-2017, 01:33 PM
  5. My screen just went black and white how can i get the color back
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 04-23-2017, 09:31 AM
LINK TO POST COPIED TO CLIPBOARD