1. AC Question's Avatar
    My HTC1 works fine, i can use Youtube and all other Internet services, just certain games it just tells me i cant connect to the server all the time, while other games work perfeclty fine. It even happens with some websites, recently i tried to get Qoo App but it wont let me download anything it just says Server Not Found, i tried Firefox and Chrome and this problem is going on for a while now.
    04-25-2017 09:38 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which HTC One version is it? Does this happen on both wi-fi and mobile data?
    04-26-2017 12:09 PM
  3. FatGuyy's Avatar
    I dont know what HTC One, when i look at my Phone-About page it just says HTC One. Also my Mobiel Data hasnt been working for a longer time now, i thought it might be damaged but i dont think damage can just lock me out of certain connections.
    04-26-2017 02:01 PM
  4. B. Diddy's Avatar
    Is there a Build Number listed?

    So this happens on wi-fi was well? You should ask your carrier about the mobile data issue. You might need a new SIM card.
    04-26-2017 05:19 PM
  5. FatGuyy's Avatar
    I dont see a Build Number i only see IMEI-IMEI SV-Sereial Number
    And yes it only happens on Wifi, since i cant use Moviel Data.
    My phone is also very well used and droped a lot of times, but there is no externeale damage besides few bumbs and scratches
    04-26-2017 05:40 PM
  6. B. Diddy's Avatar
    In the Settings>About Phone menu, there ought to be a Build Number listing. The IMEI and Serial Number are usually in a deeper menu (like Settings>About Phone>Status).

    Does this happen on other wi-fi networks, or just your own?

    Dropping the phone lots of times increases the chance that something will break. You don't have to see a lot of external damage for there to be significant internal damage.
    04-26-2017 07:07 PM
  7. FatGuyy's Avatar
    Im in settings>About>Phone Identity and it lists
    Phone Name
    Model Number - HTC One
    Device Serial Number
    Phone Number
    IP Adress
    MAC adress
    I didnt try on any other Wifi Networks yet, and yes i thought it might be damaged, but i cant explain why it doesnt work only on some games/websites.
    04-26-2017 07:57 PM
  8. B. Diddy's Avatar
    Ok, if you've only tried your own wi-fi network, it's possible that it has to do with IPv6 issues. Log into your router's settings (using your web browser -- look at the router's manual to learn how to access it), and look for the IPv6 setting. Disable it, and see if that makes a difference.

    Another option would be to change your DNS server: http://www.howtogeek.com/167533/the-...ur-dns-server/
    04-27-2017 12:09 PM
  9. FatGuyy's Avatar
    Well it worked before, it just suddenlty stoped working at one point.
    04-27-2017 02:45 PM
  10. B. Diddy's Avatar
    It's also worth trying a simple reboot of the router (by unplugging its power for about 10 seconds).
    04-27-2017 08:03 PM

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