1. AC Question's Avatar
    Hey Guys, my Galaxy s8 is only 1 day old, yet when I pulled it out of my pocket today, it won't turn on. There's a green flashing LED (notification) but the phone is completely unresponsive. I've tried holding the power button for 30 seconds, holding both power and volume down for 1 minute, tried the force touch on the bottom of the phone, nothing. I even tried plugging it into the charger, nothing.

    The phone had 75% battery right before this happened. What can I do? Any ideas why it would become completely unresponsive?
    04-26-2017 07:51 PM
  2. Marcus Norvell's Avatar
    Don't fool around with it any longer. Exchange it for a new one. The ***** non-savants at AT&T were dumb struck and quickly exchanged my S8 for a new one. I even got to keep all of the accessories that came with the first one.
    05-02-2017 06:20 AM

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