1. AC Question's Avatar
    I connected to my laptop and pulled down the shade to change the USB notification and my pictures downloaded right away but none of my videos did. They are all of my 16 month old granddaughter and my company is making us update the phone which will wipe it. Please help!
    04-27-2017 09:03 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. You can repeat the same steps to connect to your phone. Once that is done, you can navigate to the photos and videos. They should be in separate folders. You can then drag and drop to your PC.

    Another option is to install Google Photos to your phone. You can then connect to your wifi, and upload them. Google allows unlimited photo upload and video as I recall.
    04-27-2017 10:44 AM

Similar Threads

  1. Always On Display Showing Google Play Music?
    By AlphaVictor87 in forum Samsung Galaxy S8 & S8+
    Replies: 12
    Last Post: 09-26-2018, 03:02 PM
  2. Power guzzling/rapid battery drain on my SGN3 SM-900
    By Fulani Filot in forum Samsung Galaxy Note 3
    Replies: 2
    Last Post: 05-06-2017, 06:49 AM
  3. Y add of careem is shown in my mobile when i open the internet data?
    By Nomi Jan in forum Legacy Android & Other OS's
    Replies: 1
    Last Post: 04-27-2017, 01:14 PM
  4. Getting a reminder keeps screen on indefinitely
    By THEPRFCT10 in forum Samsung Galaxy S8 & S8+
    Replies: 4
    Last Post: 04-27-2017, 11:24 AM
  5. Replies: 0
    Last Post: 04-27-2017, 08:47 AM