05-01-2017 08:02 AM
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  1. stupid.jj96's Avatar
    stupid.jj96
    Who can help me out please it's a gift to my baby birthday is May 8th
    05-01-2017 07:50 AM
  2. hallux's Avatar
    hallux
    Q&A Team
    If the phone was just purchased second-hand, you need to work with the seller to have the original Google account removed. This is called Factory Reset Protection and there is no way around it.

    Factory Reset Protection: what you need to know | Android Central
    05-01-2017 08:02 AM
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