1. AC Question's Avatar
    I have tried almost everything to solve the problem of missing photos and videos in my gallery. I was just about to try clearing data and cache then disabling the media storage app when I found that its not in my apps.
    What to I do then to bring it back. If no way how do I solve the gallery problem. I have tried almost everything!!!
    05-03-2017 03:13 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Media Storage is a system app, so when you go to Settings>Apps, you need to tap Menu>Show System to find it.

    But before you fiddle with that, please give more details about the issue you're facing, and maybe we can help you. Which phone do you have? Are the photo and video files still present in your storage (i.e., you can still see the files using your file manager), but they just don't show up in the Gallery app?

    If you've posted here before about this issue, please register on this forum so that you can continue the discussion in the thread you created. Otherwise, there's no way for us to keep track of what you've done, and how you're responding to our suggestions.
    05-03-2017 09:43 PM
  3. Jin Cadava's Avatar
    My phone oplus evo 4g 4.4.4 KitKat I have same problem ,photos and videos not showing in gallery.'but in file manager the file are there.'I can't find media storage apk in Google.'help please
    09-11-2017 06:16 AM
  4. Rukbat's Avatar
    Jim, that seems to be happening more and more. Try Google Photos instead.
    09-11-2017 01:07 PM
  5. Allen jay's Avatar
    I have the same problem. But it's rather my fault because i accidentally uninstalled media storage. My phone is ASUS zenfone 4 max. I uninstalled because it keeps appearing in notif that it drains battery. Please. It's sad because even taking photos is not allowed because of that
    12-08-2017 05:12 PM
  6. Rajveer kandara's Avatar
    My phone karbonn titanium s205 2gb is accidentally delete media storage to you help for recover this problem
    04-02-2018 12:55 AM
  7. kiteflier98's Avatar
    @B. Diddy, thank you for helping me locate media storage. I accidentally set it as default for picking ringtones and notifications - drove me crazy!!
    B. Diddy likes this.
    08-31-2018 10:14 AM

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