1. AC Question's Avatar
    I recently downloaded an update from Samsung for my S6. All of my Favorites' information has been deleted. It's not in Contacts at all. However, it has not been deleted from my computer which are all synched so I'm guessing the data is on the phone somewhere. Samsung Customer Service blames Google, but offered no solution.
    05-07-2017 02:50 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are these contacts all in your Google account? So if you go to contacts.google.com on your browser, do you see them there? If so, are they Starred contacts (which is what shows up as Favorites on the phone)?
    05-08-2017 10:03 PM

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