Why can't I download new apps

[AC Question]

I have not been able to update my phone, download new apps, or properly use the few apps I have for a long time. Google play never even opens.. Just white screen. There has to be some supplemental piece of software that had been erased when someone tried to "free up space" on my phone

 

[belodion]

If so, reflash the stock firmware. https://forums.androidcentral.com/showthread.php?t=409154