1. suheails's Avatar
    Hi all,

    My Moto G3 is not connecting with the mobile data in both the sims. I am facing this problem from past two weeks. After seeing the post to resolve this problem i have tried the following "Go to settings>>apps>>Scroll down to settings>>tap on storage>>tap on clear cache and clear data". When i am trying to clear data in settings it suddenly coming out the screen to the Home screen(I cant able to clear the data and cache).

    I don't know how to resolve this. Could anyone please help and give a suggestion to get out of this.

    Thanks in advance,
    Suheail.S.
    05-10-2017 12:03 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which carrier? Are you sure the APN settings are correct for the carrier? Have you asked your carrier if you could try a replacement SIM?
    05-10-2017 01:10 PM

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