1. AC Question's Avatar
    Samsung Note 5 wont play any videos for the last couple of months. Gallery videos - Unknown Error
    Facebook & Instagram : freeze
    YouTube:Error on playback
    (Playback ID: -at9mGCErQRUXz)

    Errors are shown but mostly unknown errors
    05-15-2017 01:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this persist in Safe Mode? https://support.t-mobile.com/docs/DOC-27639
    05-16-2017 01:19 PM
  3. Becky Thompson1's Avatar
    I had the same problem on my note 5 up until 1 minute ago. My phone is about a year old. Never a problem. It seemed this problem started after recent auto updates but I was not sure that was where it started. Any video regardless of source, even my own videos in my gallery would not play. I got ...unknown error video playback. I read I needed to delete Google+. I read more as I was afraid it would cause other issues but I learned deleting Google + would be no effect to me or 99% or people.
    I went to my settings.
    Scrolled down to Google +.
    Clicked on it and then it gives you options.
    Once you pick option to delete Google + it will give you all the info on what deleting Google + will and won't affect.
    I proceeded and deleted.
    Restarted my phone
    Videos are playing on utube, FB, Instagram and my gallery. Yay!
    05-16-2017 02:08 PM

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