1. AC Question's Avatar
    Hi, my Samsung S5 Neo (currently running android 6.0.1) keeps on disconnecting and connecting from wifi, sometimes the wifi doesn't even turn on (button greyed out).

    I have tried many solutions such as switching off the phone and taking out the battery, checking for software updates. I have even gone as far to format the phone completely; however the problem still remains.

    I'm not sure if this is relevant but:
    My phone is stock (has never been rooted)
    Another problem I noticed recently is that I cannot turn on my hotspot, perhaps this links to my main problem
    Also my only way to access online services on my phone is through the usage of mobile data
    05-15-2017 01:49 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28456. Or after a cache partition wipe? https://support.t-mobile.com/docs/DOC-28492

    If so, try reinstalling the firmware using Smart Switch (http://www.sammobile.com/forum/showthread.php?t=29914).
    05-16-2017 02:10 AM

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