05-16-2017 05:16 AM
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  1. AC Question's Avatar
    AC Question
    I've started using an external battery charger for my Samsung Galaxy S5 because my charger port is not working. I have my old battery, which my phone is working fine with, and the brand new battery which I used for a couple of hours and then charged to full. But once I put in back into my phone, it won't get past the Samsung logo stage and keeps reloading it. This doesn't happen with my other battery though!! Did I overcharge the new battery? Is there a way to fix it?
    05-15-2017 08:08 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    The new battery may be faulty.
    05-16-2017 05:16 AM
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