1. AC Question's Avatar
    I've reformatted my SD card on various occasions, I even swapped cards and nothing. Still get same message "player cannot play file", "file not supported". It plays fine when phone is connected to computer but once it's disconnected it won't play music. I've even tried different players with no success. Please help.
    05-16-2017 01:30 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What format are the music files in? Does it play if the file is on Internal Storage rather than the SD card?
    05-17-2017 05:14 PM

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