My Google play card keeps coming up with error code BM - RGCH -06

[AC Question]

How can I get this rectified? The card was purchased for a disabled man to buy movies to watch on his tablet and he hasn't been able to as he cannot afford to buy another card

 

[B. Diddy]

Welcome to Android Central! Try this help page: https://support.google.com/googleplay/troubleshooter/7287311?hl=en. If the automated questions don't help, then click Contact Us at the upper right for a call or live chat.

 

[hunter redmon]

I'm having the same issue and i have tried everything and nothing has worked