1. RobertP1's Avatar
    I had to reset the phone because I forgot the pin and now it is telling me that I have to use one of the accounts that was previously linked to that phone. I only have one google account and it says that it doesn't match? any advice?
    05-19-2017 01:36 PM
  2. gabe-ulrickson's Avatar
    This is Google's lovely FRP (Factory reset protection) system, pretty much not a good idea to reset an Android device if you forgot the lock screen passcode as it usually messes things up.

    Rules for FRP to enable itself:
    # Lockscreen passcode (LG KnockCode, PIN, Password)
    # Google Account registered to device

    As long as you remove lock screen passcode before a factory reset the phone will be fine but resetting the phone with a passcode will sometimes cause FRP to glitch and not register any of the email address used making the device a brick unless you can flash stock ROM back onto the device and I'm not entirely sure this will fix it.
    08-18-2017 08:51 PM

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