1. AC Question's Avatar
    My galaxy s7 is has only a blank screen. I can hear it ringing and everything. But the screen won't come to life. I took it to a sprint and they got me to buy a new phone. I am unhappy with this because they don't me a cheaper phone and my phone bill went up. Was paying 110 a month and now have a bill for 145. What the heck. Why a cheaper phone for more money. I now don't trust this company they can't even provide a good deal to a loyal paying customer. I just wanted my s7 fixed. I now have a broken s7 and a working galaxy j3 emerge. Maybe Version's people are better.
    05-20-2017 12:43 AM
  2. Tim1954's Avatar
    Sounds like your LCD is faulty. S7 is a new machine and a very good one, worth getting fixed in my opinion!
    05-20-2017 03:08 AM
  3. mhinc's Avatar
    My galaxy s7 is has only a blank screen. I can hear it ringing and everything. But the screen won't come to life. I took it to a sprint and they got me to buy a new phone. I am unhappy with this because they don't me a cheaper phone and my phone bill went up. Was paying 110 a month and now have a bill for 145. What the heck. Why a cheaper phone for more money. I now don't trust this company they can't even provide a good deal to a loyal paying customer. I just wanted my s7 fixed. I now have a broken s7 and a working galaxy j3 emerge. Maybe Version's people are better.
    Is your S7 within the 1 year warranty??? If so they should have offered to ship it to Samsung for repair
    Tim1954 likes this.
    05-20-2017 03:52 AM

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