1. AC Question's Avatar
    Hi,

    I changed my screen lock from fingerprint to PIN, but my current screen lock is unsecure swipe. I can't change it since the "Screen lock" option is fixed to "Secured with PIN".

    Every time I try to change it it requests a "Confirm PIN". I have entered the PIN that I set and it doesn't seem to work. I tried the PIN for many many times and still no recovery/restore options were possible.

    Now I'm stuck with an unsecure swipe and can't change it. What are my options here to change the screen lock?

    Model: SGN4
    Android: v6.0.1
    05-23-2017 09:10 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does SGN4 mean the Galaxy Note 4?

    Try using Android Device Manager to remotely set a password. It's not supposed to work if the phone already has a screenlock set, but your phone seems to act like there isn't a screenlock, even though it asks for a PIN.

    If that doesn't help, then try Samsung's Find My Mobile: https://findmymobile.samsung.com/
    05-23-2017 12:11 PM

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