1. anon(10246106)'s Avatar
    So I have a Galaxy S5 which I updated today. Prior to the update, phone was fine, it worked perfectly and I had no problems with it.
    Since updating, it randomly crashes and will then constantly flash the "Samsung Galaxy S5" screen that comes up when your phone is being turned on/off. It literally just flashes this screen and will not stop! Even if I remove the battery, and put it back, once it's on it flashes the screen again! The only thing that will stop it, is if I put the phone on charge, then it stops. But it will crash at any percentage?
    It does it so often and it's driving me insane! Someone please help.
    05-25-2017 06:38 AM
  2. belodion's Avatar
    A bad battery, perhaps?
    05-25-2017 08:29 AM
  3. anon(10246106)'s Avatar
    A bad battery, perhaps?
    I've never previously had any issues with the battery. It has only behaved like this since being updated.
    05-25-2017 07:35 PM
  4. J Dubbs's Avatar
    So nobodies​ told you yet you're not supposed to update a perfectly good working phone? Lol ;-)
    05-25-2017 08:36 PM

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