1. AC Question's Avatar
    My screen use to shut off when I put my ohone to my ear. Now it went through an update and I cant figure out hiw to stop it. I constantly hang up on people ir dial ither numbers. help please
    05-28-2017 11:26 PM
  2. Tim1954's Avatar
    May have a (proximity) sensor fault. Not sure what device you have but try dialling *#0*# and if that puts you into service mode, you can test the sensor hardware.
    A cache partition wipe is a good idea after all updates also.
    Be sure the sensor area is clean and hasn't got anything covering it...
    05-29-2017 12:59 AM

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