my rear camera is working but front camera is not

[AC Question]

Rear camera of my Samsung alpha is working but front is not even after turning it to safe mood and I also did factory but nothing helps me out

 

[anon(238680)]

Re: rear camera is working but front is not

Welcome to the forum. If you unable to get anything from that cam then I would assume there's a hardware failure. I would find a local repair facility and see what they suggest.

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[B. Diddy]

Welcome to Android Central! It could be a firmware or hardware defect. You could try reinstalling the firmware using Samsung Smart Switch: http://www.sammobile.com/forum/showthread.php?t=29914