1. AC Question's Avatar
    I have tried reboot already and it still doesnt work.
    06-04-2017 09:38 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If this also happens in Safe Mode (https://support.t-mobile.com/docs/DOC-27639), then the touchscreen digitizer has probably failed (although it might just be a loose connection). The S-Pen works differently, so it's still possible for that to work, even when the digitizer is broken. You probably have to bring it to a repair shop (or contact Samsung if it's still under warranty).
    06-05-2017 02:29 PM

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