1. AC Question's Avatar
    Hi,
    Recently i tried to delete snapchat off my phone and shut it to go do something else. i came back to it a minute or so later and wasn't able to log in, with the only message coming up being "unfortunately, samsung keyboard has stopped". Ive tried to reboot my phone but since i cant log in, i cant do much else.

    Im not very tech savvy so i cant think of any other ways to fix it. My phone is a samsung galaxy J1 ace (making it awfully hard to find ways to reset it as its so uncommon). If anyone is willing to help me please respond! I dont have the money to buy a new phone
    06-05-2017 08:56 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. You can try adding another keyboard on the phone. You can go to Play on your PC, log in with the same Gmail, and install another keyboard. Google has one for free. Once it's installed, it should take over and you can get into your phone.
    06-05-2017 09:04 AM
  3. RexTheVlogger's Avatar
    Hi, I'm having some problems on my phone too, I have the Samsung Galaxy Core Prime.
    07-01-2017 05:41 PM

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