How do I access texts/photos from locked LG5770?

[AC Question]

I'm a tech-challenged paralegal at a small law firm. A client has texts & photos on an old cell phone (LG5770) that are crucial to his case; however, he has forgotten the password and is locked out. He still uses the phone number associated with the phone in question. We've used a USB cable to hook up the old phone to a computer, but were unable to access the items. His carrier is Metro PCS. Can anyone offer suggestions? We'd like to download the items...or at least be able to see them. Thx!

 

[ManiacJoe]

Using a web browser, go to Google.com and into his account. From there you may be able to reset the PIN on the phone.

https://www.lifewire.com/reset-android-lock-screen-password-2740708