1. AC Question's Avatar
    I have moto Z that I just put a pin password on. I promptly forgot the password, and restarted my device but that seems to have only made things worse because instead of taking me to my lock screen, my phone won't even start up android operations without my pin. The one that I forgot. I'm not even sure how to do a factory reset from here! Please help...
    06-10-2017 03:06 PM
  2. anon(238680)'s Avatar
    Welcome to the forum. We can't forget passwords and PINs. Try this:

    MOTOROLA Moto Z - How to Hard Reset my phone - HardReset.info

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    06-10-2017 03:23 PM

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