My Galay 4S has a problem

A

AC Question

My Galaxy 4S phone has the following problem:( see below )

1) Start phone Galaxy Welcom Below is a "accessibility" box and a "NEXT" box
2) Press "accessibility" Result: Accessibility shows now in a green box.Pressing the box
shows no action.
3) Press NEXT box.NEXT box shows now in a green box,pressing it gives no reaction.

It seems to me the phone freezes as I cannot do anything
Power Off: Power off button is in a green box as well and phone does not power off.
 

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