My battery phone easily become low bat

[Ugly Duckling]

Hi, lately my phone suddenly keep being low battery easily caused by media storage. I don't know how to fix this. i keep charged my phone multiple times in a day. and it also caused my phone become overheat when my battery been consumed. can you please help me. tq
type of phone is asus zenfone 5

 

[belodion]

Welcome.

Are you using an SD card? If so, does the problem persist with the card unmounted and removed?

 

[Ugly Duckling]

hi, yeah. i've been using SD card. what do you mean 'does the problem persist with the card unmounted and removed?', i don't understand. i just got notified my battery phone been drainage by media storage. i click button close. but after several minutes, same things happened.

 

[belodion]

Well, SD cards, or what is on them, sometimes cause trouble. It may be worth temporarily removing it diagnostically. But of course that has to be done properly....Unmount and then Remove, in Settings, Storage.

 

[Ugly Duckling]

okay , i will give a try. anyway, if same things happen again even after i remove SD card. is that mean this problem happen cause by my battery is broken and to be replace?

 

[Golfdriver97]

okay , i will give a try. anyway, if same things happen again even after i remove SD card. is that mean this problem happen cause by my battery is broken and to be replace?

Welcome to the forums. The battery possibly is bad, but let's see if the suggestion that @belodion works or not.

 

[Ugly Duckling]

okay. I already unmount n remove my SD card. now, i just need to keep my phone awake (because of this problem i have to turn off my phone to save my battery)

 

[Golfdriver97]

okay. I already unmount n remove my SD card. now, i just need to keep my phone awake (because of this problem i have to turn off my phone to save my battery)

I would suggest rebooting the device and then give it a full charge. Use the device like you would normally for the next day and see if that helps.

 

[Ugly Duckling]

I would suggest rebooting the device and then give it a full charge. Use the device like you would normally for the next day and see if that helps.

rebooting right now or wait to see if suggestion been given by @belodion is solve my problem or not??

 

[Golfdriver97]

rebooting right now or wait to see if suggestion been given by @belodion is solve my problem or not??

Reboot now, fully charge, then use the phone normally.

 

[Ugly Duckling]

Reboot now, fully charge, then use the phone normally.

1. can you please give me step by step how to reboot my phone?
2. is that my phone's data will be erase after i reboot my phone?
my phone type asus ZenFone 5

 

[Golfdriver97]

1. can you please give me step by step how to reboot my phone?
2. is that my phone's data will be erase after i reboot my phone?
my phone type asus ZenFone 5

Press and hold the power button. You should get options to turn off the phone, possibly a reboot. Choose either option. If you power down, let it be off for a few seconds and press and hold the power button to turn it back on.

This won't delete any data.

 

[Ugly Duckling]

Press and hold the power button. You should get options to turn off the phone, possibly a reboot. Choose either option. If you power down, let it be off for a few seconds and press and hold the power button to turn it back on.

This won't delete any data.

my power off button just consist
1. shut down
2. restart
3. aeroplane mode
4. silent, vibrate, sound

 

[Golfdriver97]

my power off button just consist
1. shut down
2. restart
3. aeroplane mode
4. silent, vibrate, sound

You can choose shut down or restart.

 

[Ugly Duckling]

I already done it but the same thing happened again. , i just left my phone not almost an hour and my battery from 85% suddenly goes to 40%. and i got the same notification that mention my battery has been drainage by media storage. as you probably know, asus ZenFone 5 didn't have battery, so how am gonna change my battery, if actually the problem is cause by my battery is broken?

 

[Golfdriver97]

You can try pulling all files like music and pictures you don't want to lose off the phone and then delete them off the phone. Do another reboot and see if that helps.

 

[anon(10181084)]

This is a problem I actually noticed on custom ROMs that have bugs in them. Sometimes they never stop loading the CPU if you have a big SD card in. If you are using a stock ROM, the try and do a complete reflash. If that does not help, try putting a stable build of LineageOS or some other ROM on your device.

 

[Ugly Duckling]

hmm, i didn't quite understand it. can you please explain it in more human explanation? ??????
i already removed my SD card, even reset n backup my phone data. and deleted some data.but it still say media storage drainage my battery. i looked at my power statistics, media storage consume 31.5% (included package is media storage, downloads, download manager)

 

[belodion]

You could also try disabling Chrome experimentally, if you are using that browser.