1. AC Question's Avatar
    4g enabled by not working
    06-13-2017 09:44 AM
  2. Mike Dee's Avatar
    welcome to AC forums,
    In order for us to assist you we need to know the Make and model of the phone, what carrier you use and is this phone a carrier compatible version or unlocked.
    06-13-2017 10:16 AM
  3. david garza2's Avatar
    I have a honor 5x unlocked version and have T-Mobile
    06-13-2017 11:08 AM
  4. belodion's Avatar
    I have a honor 5x unlocked version and have T-Mobile
    Welcome.

    Are you sure that it supports the right radio bands for use with T-Mobile? Exactly which model is it? Look in Settings, About Phone.
    06-13-2017 01:48 PM
  5. david garza2's Avatar
    Model Is KIW-L21
    06-13-2017 03:14 PM
  6. belodion's Avatar
    Model Is KIW-L21
    For Europe I believe.
    06-13-2017 04:46 PM
  7. david garza2's Avatar
    So does that mean I can't do anything about it
    06-13-2017 05:38 PM

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