1. AC Question's Avatar
    I need some help.

    I can't unlock my phone.

    It says, " SIM card is PUK-locked." on the top of the unlock phone screen
    and
    SIM card has been locked. contact your service provider" on the bottom of unlock phone screen

    I have my SIM Card voucher and when I use PUK 1 key it says use new 8 digit pin when I try to use new pin is says
    "an in correct PUK has been entered. if an incorrect PUK is entered 8 more times, the SIM card will be permanently locked"

    Kindly do the needful
    06-14-2017 01:45 AM
  2. hallux's Avatar
    Unfortunately, there is nothing we are able to do here. You need to contact your carrier to help with this issue, they are the only ones that can do anything for this.
    06-14-2017 04:44 AM
  3. Mohsim Khan's Avatar
    My stc sim card puc locked im forget my no [removed by moderator]
    12-17-2017 12:20 PM
  4. Javier P's Avatar
    My stc sim card puc locked im forget my no [removed by moderator]
    Welcome to the forums. As stated above, you need to contact your network provider for assistance. Thanks.
    12-17-2017 12:24 PM

Similar Threads

  1. Locked photos blacked out on cloud!
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-14-2017, 02:28 PM
  2. cannot recognize my email and password
    By mary9116 in forum Ask a Question
    Replies: 1
    Last Post: 06-14-2017, 02:26 PM
  3. Phone screen getting locked in every 5 secs during calls.
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-14-2017, 02:24 PM
  4. should i throw my phone in the trash can ?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-14-2017, 02:24 PM
  5. Why is Fileapkintentoperation$externalfileapkservice active?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 06-14-2017, 01:30 AM
LINK TO POST COPIED TO CLIPBOARD