1. AC Question's Avatar
    I have a Moto G 4g lte (xt1045} running Kitkat 4.4.4
    My attempts to upgrade to Lollipop result in the "your device software is up to date" message.
    I have installed the Motorola update services app as recommended, but nothing changed.
    I read that Lollipop is the final update for my phone.
    06-14-2017 08:18 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was the phone originally sold by a wireless carrier, or did you get it unlocked on the web? If it was specific to a carrier, the phone would need to be on that carrier's network in order to get the official update over the air.
    06-14-2017 01:49 PM
  3. Ry's Avatar
    I have a Moto G 4g lte (xt1045} running Kitkat 4.4.4
    My attempts to upgrade to Lollipop result in the "your device software is up to date" message.
    I have installed the Motorola update services app as recommended, but nothing changed.
    I read that Lollipop is the final update for my phone.
    Where did you read that?
    06-14-2017 01:53 PM
  4. Cheviot's Avatar
    RY: I don't remember which site, I've looked at too many. They offered a chart showing Kitkat being the final OS for the Gen 1 MG, and Lollipop for the 4G LTE Moto G. (mine)
    06-18-2017 09:15 AM
  5. Cheviot's Avatar
    B. Diddy: The phone was purchased from Cricket Wireless. They said that they were not doing anything to block the update, and Cricket in fact confirmed the 2015 lollipop release for this phone. Maybe I need to pester Cricket
    06-18-2017 09:27 AM
  6. Golfdriver97's Avatar
    I think because a variant got the a 5.0 update, that's why they might have listed it as on LP.

    Check these out: https://motorola-global-portal.custh...VmclMjElMjE%3D

    GSMArena even lists this device as being on 5.1.1, even though Moto says 5.0.2: Motorola Moto G 4G - Full phone specifications
    06-18-2017 09:31 AM

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