1. AC Question's Avatar
    I have lost my samsung galaxy s6 mobile 4 days back..I wanted to retrieve all the files from it but am not able to . I am currently using a Huawei p9 mobile. Is there any way to retrieve my files from samsung account to my Huawei mobile or to my PC?
    06-17-2017 06:17 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What kinds of files are you referring to? Being able to restore data from your Samsung account would require another Samsung device -- you wouldn't be able to restore it to a Huawei device. If you synced data like your contacts, photos, and other files to your Google account (e.g., using Google Photos backup or Google Drive), then it wouldn't be a problem. This is why I usually recommend using a "device-agnostic" cloud/sync solution like Google, instead of a device/manufacturer specific solution like Samsung Smart Switch.
    06-20-2017 04:00 PM

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